Your Customers Text. "You" Reply.
Plumr answers customer texts as you — with your name, your voice, your style. It triages urgency, books jobs, and sends you a summary. Customers never know it's not you.
The average plumber loses $4,875/month to missed calls and slow replies. Calculate your loss →
Trusted by 150+ plumbing businesses across the US
Mike's Plumbing
Active now
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Customer thinks it's Mike
Every Slow Reply Is a Lost Job
Your hands are full. Your phone buzzes. Another customer texts — and you can't reply until the job's done. By then, they've already hired someone else.
The average 2-truck plumbing shop loses
$4,875/month
to missed calls and slow replies alone
Based on 27% miss rate × $375 avg job value × 22 working days (PM Magazine, Invoca)
62%
of calls missed while you're working
You're under a sink or running a snake. Your phone rings. You can't answer. Industry data shows contractors miss 62% of inbound calls during working hours.
Source: CallBirdAI
$375
lost every time you miss a text
The average missed plumbing inquiry is worth $375. Miss just 2 per day and that's $8,250 per month walking straight to your competitor.
Source: AgentZap / PM Magazine
14 hrs
per week lost to phone & admin
The average tradesperson spends 14 hours per week on calls, scheduling, and follow-ups. That's 14 hours you could be billing at $75/hr — $1,050/week gone.
Source: TheTradeAgent
78%
hire the first plumber who responds
Speed wins. 78% of customers hire the first business that responds. If you reply in 30 minutes, they've already booked someone else. Plumr replies in under 30 seconds.
Source: Industry benchmark
Everything Happens Through Texts
No apps to download. No passwords to remember. No dashboards to learn. Just text messages — the tool you already know.
Customer Texts Your Business Number
"Hi, I have a leaking faucet. Can someone come today?" — Plumr replies in under 30 seconds, asks the right questions, and qualifies the job. The customer thinks they're texting a real person.
Job Gets Booked Automatically
Plumr checks your calendar, finds the next open slot, and books the job. The customer gets a confirmation text. No phone tag. No back-and-forth.
You Get a Text Summary
You finish your current job, check your phone, and see: "New job booked — water heater, 123 Oak St, 3 PM." That's it. No app to open. No dashboard to check. Just a text.
Up and running in 48 hours. We handle all the setup.
A Full-Time Receptionist in Your Pocket
Everything happens through text messages. No apps to download. No software to learn. If you can read a text, you can run Plumr.
Instant Customer Replies
Customer texts your number. Plumr replies in under 30 seconds — friendly, professional, and sounds like your team. They never know the difference.
"Hi! Thanks for reaching out to Mike's Plumbing. I can help with that. When did the leak start?"
Jobs Booked via Text
Plumr checks your calendar, finds the next open slot, and books the job — all through the text conversation. Customer gets a confirmation text instantly.
"You're booked for Thursday at 10 AM. You'll get a reminder 30 min before. See you then!"
24/7 — Even at 2 AM
Emergency burst pipe on a Sunday night? Plumr handles it, qualifies the urgency, and texts you an alert. Non-urgent jobs get booked for Monday morning.
"🚨 URGENT: Burst pipe at 456 Elm St. Customer says water is flooding. Call them at (555) 0198."
Estimates Sent by Text
Plumr collects the job details and sends a ballpark estimate based on your pricing. Customers love the fast, professional response.
"Based on what you've described, a kitchen faucet replacement typically runs $250-$350 including parts. Want to book a time?"
Review Requests via Text
After every completed job, Plumr texts the customer a friendly review request with a direct link to your Google page. More 5-star reviews = more customers.
"Thanks for choosing Mike's Plumbing! If you have a moment, a Google review really helps us out: [link]"
Morning Summary Text
Every morning at 7 AM, you get one text with today's booked jobs, pending estimates, and follow-ups. Know your whole day in 30 seconds.
"📋 Today: 3 jobs booked, 2 estimates pending, 1 follow-up. First job: 9 AM at 789 Pine St (water heater)."
See What You're Losing — and What You'll Gain
Select your shop size. The math does the selling.
You're Losing
$41K
per month in missed calls
Plumr Recovers
$25K
per month in recovered revenue
Time You Get Back
7 hrs
per week back in your schedule
Plumr costs $99/month. It recovers $27K/month in revenue and time.
That's a 273x return on every dollar.
Based on industry averages: 27% missed call rate (Invoca), $375 avg missed inquiry value (AgentZap), 14 hrs/week admin time (TheTradeAgent), $75/hr billable rate. Your actual results may vary.
$4,875
Avg Monthly Revenue Recovered
7 hrs
Saved Per Week on Admin
<30s
Average Response Time
24/7
Never Miss Another Text
Real Plumbers. Real Revenue.
Every number below is money that was walking out the door — until Plumr caught it.
"I was losing 3-4 calls a day while on jobs. That's over $1,000/day walking out the door. First week with Plumr, I booked 6 extra jobs I would have missed. That's $2,250 in revenue from a $99 tool."
Dave K.
Owner, Dave's Drain Service — 2 trucks — Tampa, FL
"A customer texted us at 11 PM about a burst pipe. Plumr handled the whole thing — qualified the emergency, got the address, and texted me an alert. $2,400 emergency job. My competitor was asleep."
Carlos M.
Owner, CM Plumbing — 3 trucks — Austin, TX
"I used to spend 2 hours every morning returning calls and texts. Now I check one summary text and my whole day is booked. I'm billing 7 more hours per week. That's $525/week I was leaving on the table."
Sarah T.
Owner, Trusty Pipes Co. — 1 truck — Denver, CO
The Numbers Don't Lie
Based on a 2-truck shop at industry averages. Your results may vary.
One Extra Job Per Month Pays for Everything
The average plumbing job is $300-$500. Plumr costs less than a single missed text. No setup fees. No contracts. Cancel anytime.
Try any plan free for 7 days. No credit card. No setup fee. See real texts answered before you pay.
Starter
Solo plumber — one truck, one number
No setup fee. No contract.
- Auto-reply to customer texts 24/7
- Urgency triage (Emergency / This Week / Quotes)
- Books jobs on your calendar
- Customer confirmation texts
- Daily morning summary text to you
- Up to 100 conversations/month
Pro
Growing shop — 2-5 techs
No setup fee. No contract.
- Everything in Starter, plus:
- Unlimited conversations
- AI voice answering for missed calls
- Auto-send estimate follow-ups
- Google review request texts after jobs
- Multi-tech job routing
- Weekly performance text report
- Priority support
Business
Established shop — 5+ trucks
No setup fee. No contract.
- Everything in Pro, plus:
- Emergency escalation & dispatch
- Custom AI voice personality
- Custom response workflows
- Follow-up texts after every job
- Dedicated account manager
- Monthly ROI report
- White-glove onboarding
Traditional answering services charge $500-$700/month. AI phone services charge $45-$149/month but require switching your phone system. Plumr works with your existing number — no changes needed.
Set Up Your Agent in 3 Minutes
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